Services


The Employment Readiness Scale™ Service includes the following:

  • A license to use the ERS
  • Set up of the initial variables you wish to track. These can be unique to your agency or common variables such as: education level reached, number of years unemployed, barriers, language level, etc. These are then tracked in addition to Government designated minority groups
  • Codes (1 per client) that clients can retake to measure progress and agencies can use to assess the effectiveness of programs.
  • Client feedback report after every ERS take.
  • Agency and Sponsor roll-up reports and PowerPoint presentations.
  • Services of an expert dedicated Service Affiliate to train staff and provide online support

Licensing


There are 2 main structures of ERS licenses to choose from based on your client service delivery

Agency licenses: For direct client services and report generation.

Sponsor licenses: For analyzing patterns of client needs and program effectiveness across several agencies.

Single Agency License

  • If all your programs and services are delivered from one office location, a single Agency license is usually sufficient.
  • If your programs and services are delivered from different locations each with a small group of clients and the cohort of clients served are similar. Any staff member authorized to use the ERS can access and view client data from all the other locations.
  • Set your own client variables to track such as Education Level, Time Unemployed, and Reason for Unemployment. These can be customized to your agency based on your clientele.

    You can generate reports to:
  • Monitor client progress before and after an intervention
  • Measure progress among government defined equity groups
  • Monitor program effectiveness at the agency level
  • Compare your agency statistics against the national average

Implementation Approach

Our licensing process involves the following steps


  • We prepare a license agreement for your review and signature.
  • If necessary, we can assist you with procurement-related documentation, including a rationale for sole sourcing this service.
  • Once we receive an executed signature page and full payment, we create your access to the ERS and send you the codes along with the contact information for your dedicated Service Affiliate.
  • A dedicated Service Affiliate to train your staff on the use of the ERS. The Service Affiliate is also available by phone and email for support.
  • As soon as you are licensed, your assigned Service Affiliate will contact you for implementation and help you set up your agency’s specific requirements.
    Your dedicated Service Affiliate is there to train your staff on the use of the ERS.
    The Service Affiliate is also available by phone and email for ongoing support.

ERS License Process

What your license includes:


  • Each code allows the client to take the ERS six times, with an upgrade available to twelve takes.
  • Unused codes can be carried over a year as long as the license is active.
  • Client reports in PDF format for use by the clients and case workers.
  • As soon as you are licensed, your assigned Service Affiliate will contact you to schedule an implementation planning session as well as the first training session for staff.
  • A dedicated Service Affiliate to train your staff on the use of the ERS. The Service Affiliate is also available by phone and email for support.
  • Analytical reports showing direct impact of programs between ERS takes.
  • PowerPoint presentations showing comparisons between Sponsored Agencies and between Agencies and national performance.

Fee for an ERS license are in three parts:


  • A one-time set-up fee.
  • An optional one-time fee to have a custom logo on your site.
  • An annual license fee for each Agency and Sponsor.
  • A fee per client access code, based on the number of codes purchased.

Organizations that use ERS:

Customer Support

Monday - Friday
8:30am – 5:00pm EST

Call us
From North America:

1-877-600-7737

Call us
From Outside of North America:

1-416-786-1813

Email us

admin@ersscale.com

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